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Our handled IT services offer London organisations with a variety of expense and performance advantages. For SMEs, Akita's managed IT services offer compared to in-house IT. Unlike a single IT staff member, we never have downtime associating with vacation or sickness you always have a group of experts on hand. Plus,  Source  and scalable solutions imply that SMEs never ever face growing pains associating with their IT.

In addition to supporting London, our can cover satellite workplaces located both throughout the UK and around the globe. This gets rid of the need for additional regional IT staff, keeping wage expenses low. With on hand, we provide a breadth of IT know-how that can be accessed as and when projects occur.

And if you would like to know about the quality of our client service, just check out some of the more than 200 five star evaluates from our clients.

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At Redpalm, our 24/7 service desk is the beating heart of our managed IT services, providing our clients support for their staff and working as an essential user interface for company relationship management (BRM). Using 24/7 handled services accessibility to our clients, we provide a constant service from our Northampton head office, and are constantly prepared to support you and your team whenever you require us whether you're based in London or the Midlands.

We provide self-service functionalities, supported by robust Identity Management treatments. Our 24/7 service desk is manned by experienced professionals who have the understanding to solve your technical problems quickly and efficiently, with a beneficial interest in your company and users. Our skilled professional's top priority is to totally comprehend your users' activities from a business and technical standpoint, permitting our service desk to operate as an extension of your company.

When an issue within your IT facilities needs to be fixed, the faster you get the responses, the better it is for your organization. Our 24/7 Northampton service desk at Redpalm is planned to help relieve tension triggered by your IT systems, and use a customized solution within a predefined timespan.

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Our experienced service desk operatives have hands-on experience in software and hardware support which enables them to diagnose issues quickly, and even solve them right away over the phone! Our customers trust us to provide the know-how required to solve the IT difficulties faced by their service, despite the technology or problem.